Palace - London

31 Great Cumberland Place, London, United Kingdom, W1H7LF  show map
 2 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Palace - London

Free Wi-Fi

Free Wi-Fi in rooms

Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Swimming pool
Spa and relaxation

Reflex massage

Spa & wellness center

Overview

The central 2-star Palace lies within a 15-minute walk of Marble Arch.

You can find The Place only 2.5 km from the property. 30 minutes' walk from London city center.

Well connected to many sights, Palace is close to Marylebone subway station and Marylebone, Marylebone Road (Q) bus station. The property is located within a 15 km distance of London City airport.

Rooms

Palace provides guestrooms appointed with individual climate control, cable TV with on-demand movies, TV with satellite channels, a safe and a dressing room. They feature bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

A variety of dishes are served in The Lockhart London and La Masseria Apulian Delicatessen, which are 5 minutes’ walk away.

Services

Guests can rent cars to discover the area.

Relax

Providing a spa area and a sauna along with steam baths and reflex massage, Palace ensures guests a pleasant stay.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Number of rooms:   42.

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Facilities

General

  • Non-smoking property
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Swimming pool
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

How to reach hotel

hotel Palace - London London location
Show big map »

Hotel Address:

31 Great Cumberland Place, London, United Kingdom, W1H7LF

Get directions
City Center
  • London
    2.9 km
Airports
Train Stations
  • Marylebone Station
    900 m
Underground stations
  • Edgware Road
    800 m
  • Bond Street
    800 m
  • Bus stop
    300 m
Restaurants
  • The Market
    30 m
  • La Porte des Indes (cuisine: Indian)
    160 m
Beaches
  • Shell Beach
    2.2 km
  • Rushy Bay
    2.2 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42

Rooms and availability

Palace Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Farmilo Fiumano200 m
  • The Colomb Art Gallery400 m
  • The Sheridan Russell Gallery400 m
  • Indar Pasricha Fine Arts400 m
  • Atlas Gallery500 m

Places of interest

Shopping areas

  • Selfridges500 m

Amusement

Museums

  • The Wallace Collection500 m

Parks

  • Mile End Park and Arts Pavilion400 m

Galleries

  • Mark Gallery300 m
  • Light Gallery300 m
  • The Park Gallery400 m

Local attractions

  • Carnaby Street1.5 km
    LondonEngland
  • Mayfair1.5 km
    LondonEngland
  • London Central Mosque1.6 km
    146 Park Road, London
  • Open Air Theatre1.5 km
    Inner Circle, NW1, London
  • Royal Academy of Arts1.6 km
    Burlington House, London

Near the hotel

  • Grosvenor Victoria Casino440 m
    150 - 162 Edgeware Road, London
  • Wallace Collection650 m
    Hertford House, London
  • Hyde Park760 m
    Rangers Lodge, London
  • Sherlock Holmes Museum950 m
    221B Baker Street, London
  • Hertford House540 m
    Manchester Square, London
  • Paddington Station640 m
    Paddington London, London
  • Madame Tussauds London950 m
    Marylebone Road, London

Restaurants nearby

  • The Market30 m

    Address: The Cumberland, Great Cumberland Place
    Phone: +44 870 333 9280‎

    63% likes this, based on 31 reviews
    Price Range: GBP 37 - GBP 150

  • Donostia Restaurant50 m

    Address: 10 Seymour Place
    Phone: 0203 6201 845

    86% likes this, based on 70 reviews
    Cuisine: Basque

  • Crescent50 m

    Address: 34-40 Great Cumberland Place, Montcalm Hotel
    Phone: (020) 7402 4288

  • La Porte des Indes160 m

    Address: 32 Bryanston Street
    Phone: 0272240055

    64% likes this, based on 442 reviews
    Cuisine: Indian
    Price Range: GBP 19 - GBP 38

  • Zayna140 m

    Address: 25 New Quebec Street
    Phone: 02077232229

    84% likes this, based on 339 reviews
    Cuisine: Indian, Halal, Pakistani
    Price Range: GBP 0 - GBP 37

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42

Palace Reviews

Guest reviews are submitted by our customers after their stay at Palace

Average guest rating

7.4out of 10
Very good
Based on 581 reviews

Rating by category:

Location
7.3
Rooms
6.8
Value
6.5
Service
9.0

Guest reviews

  • Older travelers
    7.0

    Room was clean

    Breakfast was poor Wanted payment before we went to our room, this was very inconvenient as it was a birthday present and the person then new how much it cost. Paid for an upgraded room, but was told that it was complimentary.

  • Older travelers
    8.8

    The room was cramped. The space around the bed was very narrow, and we had to manoevre round each other to get in and out of the bathroom

  • Older travelers
    9.2

    The hotel is nice , clean, and calm. I choosed it because of its location, it is behind exford street and hyde park.

    My room was at floor minus one, it little bite noisy

  • Couple
    7.0

    Friendly service.

    Rooms too Small! Not worth the price. It's not really a 5 star hotel in my opinion. Never booking again,unless all Other real hotels nearby are booked.

  • Couple
    5.8

    Cleanness & location.

    Room is very very small ! I can't believe it ! It is just like an ibis hotels room (in size). It it just for sellp hotel. It doesn't worth it's price.

  • Single
    8.2

    A clean, airy, quiet room with comfortable bed. Good breakfast for the price. Excellent location. A very pleasant stay.

    Room safe was not working but this was reported as it was not important to me.

  • Single
    5.0

    Free wifi. Location.

    The smallest rooms I have ever seen. Literally! Avoid single rooms at all cost. Noisy. Sounds of people walking over the room all night long. I got a room in the basement.

  • Single
    10.0

    Great staff - very friendly and happy to help

    Have no complaints or recommendations

  • Family with children
    10.0

    Great room, nice staff and very clean.

  • Couple
    7.8

    The hotel is very well located. Five minutes from Oxford street and 20 minutes walking from the Buckingham palace.

    The bedroom is very small.

  • Older travelers
    7.0

    Belæggenhed

    Too small rooms No bar in the hotel Single rooms without windows!!! Too small bathroom Too dark bathroom - no proper lights

  • Single
    4.6

    A tiny room with a narrow uncomfortable single bed, a cold bathroom

  • Single
    10.0

    I stayed on a discounted rate which for London was great. I stay in London a lot using the best deal on whaterver hotel is best. The £136 rate was very good for a 5* hotel. Probably this would be uncommon. Good to have a spa in Lindon but see other comments

    Nice little spa but water in the small swimming pool was cloudy. I own a pool and I know this is due to insufficient chlorination. I would not use it for this reason

  • Single
    5.0

    Convenience.

    Bed was too soft and the room so small I got claustrophobic. Definitely NOT 5 star

  • Couple
    8.2

    Great location for a shopping trip! Excellent starting point to visit all sights of London (underground central line!).

    At first they try to give you a room at the basement, but it is possible to ask for a "better" one and you will get it (if available). All rooms are not at Montcalm Hotel, they are on the other side in front.

How to reach hotel

hotel Palace - London London location
Show big map »

Hotel Address:

31 Great Cumberland Place, London, United Kingdom, W1H7LF

Get directions
City Center
  • London
    2.9 km
Airports
Train Stations
  • Marylebone Station
    900 m
Underground stations
  • Edgware Road
    800 m
  • Bond Street
    800 m
  • Bus stop
    300 m
Restaurants
  • The Market
    30 m
  • La Porte des Indes (cuisine: Indian)
    160 m
Beaches
  • Shell Beach
    2.2 km
  • Rushy Bay
    2.2 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42